Privacy Policy

ARTICLE 1 PERSONAL INFORMATION COLLECTED

When you make a purchase from our store, as part of our buying and selling process, we collect the personal information you provide to us, such as your name, address and email address..

When you browse our store, we also automatically receive your computer's internet protocol IP address, which allows us to get more details about the browser and operating system you are using.

Email Marketing Where Applicable: With your permission, we may send you emails about our store, new products and other updates.

ARTICLE 2 - CONSENT

How do you get my consent?

When you provide us with your personal information to complete a transaction, verify your credit card, place an order, schedule a delivery or return a purchase, we assume that you consent to our collecting your information and using it for other purposes. this end only.

If we ask you to provide us with your personal information for some other reason, for marketing purposes for example, we will ask you directly for your express consent, or we will give you the opportunity to refuse.

How can I withdraw my consent?

If after giving us your consent, you change your mind and no longer consent to us contacting you, collecting your information or disclosing it, you can notify us by contacting us at contact@volumeceramics.com or by mail at: Volume studio SAS 86 avenue de flandre, 75019 Paris, Francee

ARTICLE 3 DISCLOSUREN

We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use..

ARTICLE 4 SHOPIFY

Our store is hosted on Shopify Inc. They provide us with the online e-commerce platform that allows us to sell our services and products to you.

Your data is stored in Shopify's data storage system and databases, and in the general Shopify application. Your data is stored on a secure server protected by a firewall..

Payment:

If you make your purchase through a direct payment gateway, then Shopify will store your credit card information. This information is encrypted in accordance with the data security standard established by the payment card industry PCI-DSS. Information relating to your purchase transaction is kept for as long as necessary to complete your order. Once your order is finalized, the information relating to the purchase transaction is deleted.

All direct payment gateways adhere to the PCI-DSS standard, managed by the PCI Security Standards Council, which is the joint effort of companies such as Visa, MasterCard, American Express and Discover.

PCI-DSS requirements ensure the secure processing of credit card data by our store and its service providers..

For more information, please see the Shopify Terms of Service

ARTICLE 5 SERVICES PROVIDED BY THIRD PARTIES

In general, the third-party providers we use will only collect, use and disclose your information to the extent necessary to be able to perform the services they provide to us..

However, some third party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide to them for your purchase transactions..

With respect to these providers, we recommend that you read their privacy policies carefully so that you can understand how they will treat your personal information.

Keep in mind that some suppliers may be located or have facilities located in a jurisdiction other than yours or ours. So if you decide to proceed with a transaction which requires the services of a third party provider, then your information may be governed by the laws of the jurisdiction in which that provider is located or those of the jurisdiction in which its facilities are located..

For example, if you are located in Canada and your transaction is processed through a payment gateway located in the United States, information belonging to you that was used to complete the transaction may be disclosed under the laws of the United States. United, including the Patriot Act..

Once you leave our store site or are redirected to a third party website or application, you are no longer governed by this Privacy Policy or the Terms and Conditions of Sale and Use of our website.web.

Connections

You may be required to leave our website by clicking on certain links on our site. We assume no responsibility for the privacy practices of such other sites and recommend that you carefully read their privacy policies..

ARTICLE 6 SAFETY

To protect your personal data, we take reasonable precautions and follow industry best practices to ensure that it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, it will be encrypted using the SSL security protocol and stored with AES-256 type encryption. While no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

COOKIES WITNESS FILES

Here is a list of cookies we use. We've listed them here so that you have the option of choosing whether you want to allow them or not.

_session_id, unique session identifier, allows Shopify to store information about your referrer session, landing page, etc.).

_shopify_visit, no data held, Persistent for 30 minutes from the last visit. Used by our website provider's internal stats tracker to record the number of visits.

_shopify_uniq, no data held, expires at midnight depending on the visitor's location the next day. Calculates the number of visits to a store per unique customer.que.

cart, unique identifier, persists for 2 weeks, stores information about your shopping cart.t.

_secure_session_id, unique session identifier

storefront_digest, unique identifier, undefined if the store has a password, it is used to find out if the current visitor has access.

ARTICLE 7 AGE OF CONSENT

By using this site, you represent that you are at least the age of majority in your state or province of residence, and that you have given us your consent to allow any minor dependent on you to use this website.

ARTICLE 8 CHANGES TO THIS PRIVACY POLICY

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon posting to the website. If we make any changes to the content of this policy, we will notify you here when it has been updated, so that you know what information we collect, how we use it, and under what circumstances we disclose it, if any.

If our store is acquired by or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you.

QUESTIONS AND CONTACT DETAILS

If you wish to: access, correct, modify or delete any personal information we have about you, file a complaint, or if you simply wish to have more information, contact our Privacy Officer at contact@volumeceramics.com or by mail to Volume studio SAS